Contact
For professionals & projects
Including the following information helps us respond more accurately:
- Project type and location
- Quantity and specifications
- Timeline and delivery requirements
- Company name and VAT number
For private clients
- Product of interest
- Space where it will be installed
- Any questions about size, color, or installation
Trade pricing and project conditions are available for professionals.
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What are your lead times?
Our pieces are made to order.
Smaller objects typically require 3–4 weeks, while larger pieces or more complex configurations may take 4–5 weeks.
Custom and project-based orders depend on scope, quantity, and specifications. Estimated timelines are confirmed once we review your request.
Do you ship internationally?
Do you ship internationally?
We currently ship within Europe.
For destinations outside the EU, shipping availability and costs are reviewed on a case-by-case basis. If you’re based outside Europe, please contact us and we’ll assess the best option for your order.
Can I visit the studio?
Yes — studio visits are available by appointment.
We are based in Valencia, Spain, and welcome visits from Monday to Friday.
Appointments allow us to dedicate time to your project and share our process in more detail.
Please email info@tilecito.com to arrange a visit.
How do I start a custom project?
Get in touch at info@tilecito.com with an overview of your needs.
Helpful details include:
– Intended piece or application
– Approximate dimensions and quantity
– Location and timeline
– Any specific requirements or constraints
Are 3D models available for professional projects?
Yes. 3D models of our pieces are available for professionals. Please contact us at info@tilecito.com indicating the required file format.
Handled with care
